Trained 880,000 drivers through NSC defensive driving courses (DDC), including state programs in CT, FL, IL, IN, MA, MI, NJ, NY, OR and VA, pivoting to online classes whenever possible and limiting in-person classes during the pandemic
Created a custom DDC 8-hour classroom course for Latin America as well as a Spanish version of our Instructor Development course
Converted lift truck operator train-the-trainer course to a virtual model and transitioned all DDC online customers to a new HTML5 standard for DDC online programs
Launched an updated National Digital Car Seat Check Form (NDCF) system as well as toll-free support line for the National Child Passenger Safety Board Program, getting Congressional Record recognition for the NDCF thanks to the efforts of Rep. Dina Titus (D-NV)
Distributed over 250 DDC Instructor Excellence, Training Center Excellence, and the James A. Solomon Instructor of the Year Awards to training centers and chapters
Recognized 12 Texas employers with the Our Driving Concern Texas Employer Traffic Safety Program awards